Funeral Insurance Claim Spain
How to activate a Generali funeral insurance policy in Spain — funeral costs, repatriation and what the family needs to do when making a claim. Clear guidance in plain English from Turner Insurance.
Get English Claims Help →Funeral Insurance Claim Spain — Detailed Guide Coming Soon
We are writing a full step-by-step guide for this type of claim in Spain — covering exactly what to do, what documentation is needed, how to contact Generali and what to expect. It will be published here shortly.
In the meantime, call us directly. Turner Insurance can guide you through the entire claims process in plain English, right now — step by step.
General Claims Guidance
While the detailed guide is being finalised, here is general guidance that applies to all Generali insurance claims in Spain:
- Report promptly: Spanish insurance law (Ley 50/1980) requires claims to be reported within 7 days of the incident. Report as soon as possible, ideally within 48 hours.
- Have your policy number ready: This is printed on your insurance certificate. If you cannot find it, call Turner Insurance on 966 461 625.
- Photograph everything: Before any repairs or clean-up, photograph all damage from multiple angles.
- Keep all documentation: Invoices, receipts, police reports, medical certificates, correspondence — keep everything relating to the incident.
- Do not admit fault: For any incident involving a third party, do not make statements accepting responsibility. Fault is determined by the insurers.
- Do not carry out repairs yet: Do not repair or dispose of damaged items before Generali has assessed them, unless necessary to prevent further damage. If urgent work is needed, photograph first and retain all invoices.
Need Help With a Claim?
Call Turner Insurance and we will guide you through the claims process in plain English — step by step.