Commercial & Office Insurance Spain

Multi-risk insurance for shops, offices, clinics, restaurants and business premises in Spain — Generali ON Comercios. Fire, water, theft, liability, business income.

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Quick Answer — Commercial & Office Insurance in Spain

ForShops, offices, restaurants

Typical premium€280–€1,200+ / year

24-hour assistancePlumbers, locksmiths, electricians

Civil liabilityUp to €600,000 standard

ProviderGenerali ON Comercios

Answered by Turner Insurance Specialists — exclusive Generali agents in Spain since 2007, based in Javea (Alicante). Talk to a real adviser in English: 966 461 625.

Spanish Insurance Law: Commercial & Office Insurance — Key Facts, Limits & Exclusions

The legal framework, waiting periods, exclusions and sources every buyer should know. We link the sources inline to the BOE (Boletín Oficial del Estado) and the Spanish regulators.

Legal framework

Commercial premises insurance is governed by Ley 50/1980 general property provisions. There is no national mandate to insure a commercial premises. In practice, four things usually make it compulsory anyway. Most leases require it as a condition of the tenancy. Most lenders require it on premises with a mortgage. Most municipalities require liability cover as a condition of the licencia de actividad. And some sectors have their own liability rules, food preparation and healthcare among them.

What's covered — the multi-risk standard

A standard seguro multirriesgo de comercio bundles several covers:

Buildings, contents and stock
Cash on the premises and in transit (usually up to €3,000)
Civil liability for customers and third parties (typically €600,000 base, with an optional uplift to €1m+)
Theft and forced entry
Glass and signage — frontage windows and neon signs
Refrigerated stock spoilage, for food and pharmacy businesses
Loss of income from insurable damage (up to 6 months on standard, 12 on enhanced)
24-hour assistance — plumbers, locksmiths, electricians and glaziers

Standard exclusions

Common commercial exclusions are:

Cash above declared limits not kept in a declared safe
Theft without forced entry — employee theft needs separate fidelity cover
Stock above declared seasonal levels
Cyber and data breaches — these need separate cyber cover
Professional liability for advisory work — this needs PI cover
Events and pop-up activities not declared on the policy
Damage from building works beyond minor repairs

Activity declaration is critical

Premium and cover scope depend on the actividad principal declared in the policy. Spanish insurers price activities using CNAE codes (the Spanish industry classification). Undeclared activities are excluded — running a small café area in a clothing store, or doing repairs in addition to retail, must be declared. CNAE changes (e.g., adding food service) typically require policy endorsement and sometimes a re-quote.

Commercial & Office Insurance Spain — Generali ON Comercios

Commercial and office insurance Spain (Seguro Multirriesgo de Comercios y Oficinas) is a multi-risk policy for business premises. It protects the building, contents, equipment and civil liability of shops, offices, clinics, restaurants and similar sites. Generali's dedicated product is Generali ON Comercios, one of the most complete multi-risk business policies available in Spain. It is a single, flexible policy covering your premises, staff, customers and ongoing business income. Larger sites outgrow the Comercios wording. Factories, warehouses and production plants are rated separately under industrial risks insurance in Spain.

Working in a specific sector? The multi-risk policy is the same foundation everywhere. What has to be added on top differs sharply by trade, so we have written each one up separately:

Bars, cafés and restaurants — the licence sets the liability minimum by authorised capacity, and the kitchen drives the rest.
Shops and retail — stock valuation, glass, cash limits and the shoplifting exclusion matter most.
Salons, spas and gyms — the declared treatment list is what the policy actually insures.
Tradesmen and builders — the risk travels to the client's property rather than sitting on your own premises.

If you are self-employed, the autónomo insurance package shows how premises cover fits with the other policies you need.

Who needs commercial insurance in Spain? Any business occupying or owning a commercial premises — whether a shop, office, clinic, restaurant, salon, studio, warehouse or workshop — needs a multi-risk commercial policy. Without it, a single fire, flood or liability claim could destroy the financial viability of the business overnight. Generali ON Comercios is available for virtually all business types — contact us and we will structure the right cover for your specific activity. Get a quote →

What Generali ON Comercios Covers — Standard Cover

Fire, explosion and lightning: Full rebuilding and reinstatement costs for premises damaged by fire, explosion, smoke, lightning strike or building implosion
Water damage: Escape of water, burst pipes, blocked drains — includes emergency plumber call-out and localisation and repair of the source pipe. Generali uniquely covers urgent plumbing even without visible material damage
Electrical damage: Damage to electronic equipment, computers, refrigeration units and all electrical installations caused by power surges, short circuits or lightning-induced electrical faults
Weather and natural phenomena: Rain, wind (over 80 km/h), hail, snow, roof collapse under weight of snow, flooding from external sources. Facade damage, signage, outdoor equipment
Vandalism: Malicious damage to the premises, shopfronts, fixtures and fittings
Civil liability — business operations: Compensation to third parties for bodily injury or property damage caused by your business. That covers customers, suppliers and passers-by, up to €600,000 as standard
Civil liability — employer's liability (patronal): Compensation to employees injured during the course of their employment at your business premises
24-hour emergency business assistance: Immediate dispatch of plumbers, electricians, glaziers, locksmiths and carpenters to your premises — day and night, including weekends and public holidays
Buildings — new replacement value: On a total loss, Generali insures the premises at current rebuild cost, not depreciated value. So you can afford to rebuild in full
Automatic sum insured update: The insured value of your premises and contents rises each year in line with construction cost indices. Your cover never slips into under-insurance

Want to read the full policy wording? We have translated the complete Generali Negocio business policy conditions into English — property, robbery, business interruption, civil liability, products cover and the digital-transformation services, article by article. (A guide only; the original Spanish version is the binding text.)

Optional Extras — Commercial Insurance Spain

Theft and burglary: Theft of stock, cash, equipment and contents following forced entry. Includes robbery on the premises during business hours and theft by employees (infidelity of staff) up to an agreed limit
Loss of business income (pérdida de beneficios): Daily indemnity or gross profit cover replaces lost trading income while your premises are unusable. It is essential where revenue stops the moment the doors close
Glass and signage breakage: Accidental breakage of shopfront glazing, display cases, mirrors, countertops, sanitary ware and illuminated signage
Machinery and equipment breakdown: Mechanical and electrical breakdown of business equipment — fridges, coffee machines, industrial ovens, computer servers, photocopiers, lifts, air conditioning units
Goods in cold storage: Damage or spoilage of refrigerated stock following breakdown of cold storage equipment
Legal protection and debt recovery: Legal fees for disputes with landlords, suppliers, employees or regulators. It also covers debt recovery from defaulting clients and your defence in a tax inspection
Cyber risk: Basic cover for lost data, cyber attack, ransomware and the cost of restoring your systems. It matters most if you hold customer personal data under GDPR
Civil liability — products: Extended liability cover for claims arising from products you sell or make on the premises. Essential for food businesses, pharmacies, retailers and manufacturers
Professional liability (post-works): Cover for liability claims that arise after you have finished work at a customer's premises. Relevant for tradespeople, installers, repairers and service businesses
Defensa jurídica y reclamación: Full legal assistance, including out-of-court mediation and consumer tribunal representation. It also recovers damages caused to your business by third parties

Not covered: Nightclubs, discotheques, disco bars and nightlife entertainment venues are excluded under the Generali ON Comercios product. If you operate a hotel, please see our dedicated Hotel Insurance page.

How to Get a Quote

Call or email us — ring 966 461 625 or email info@turnerinsurance.es. Our English-speaking team is available Monday to Friday, 09:30–15:00 (09:30–14:00 in July and August).
Tell us your situation. We will ask a few quick questions. What do you need to cover? Your age, your location, and any policies you already hold.
We compare options — as authorised Generali agents, we present the plans that match your needs and budget. No pressure, no obligation.
Your policy is set up — once you are happy, we arrange everything and send your certificate and English-language policy documents promptly.

Commercial Insurance Cover Levels

Cover level	What is included	Best for
Local Comercial Estándar	Fire, water, glass and contents plus theft, business interruption and liability to €300,000	Established retail or hospitality businesses
Oficinas	Office contents, electronics, data loss, professional liability, civil liability	Professional services and consultancies
Multirriesgo Plus	All-risks cover for complex premises — stock, machinery, income, full liability	Larger commercial operations

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Approximate Commercial / Office Insurance Pricing

Annual premiums for shops, offices and small commercial premises:

Small office / shop (under 100m²)

from €280/yr

Buildings & contents
Public liability €600,000
Theft (with break-in)
Glass cover
Defensa Jurídica

Frequently Asked Questions — Commercial & Office Insurance in Spain

Commercial property and office cover (Generali ON Comercios and similar) protects a small business premises and its contents. Here are the most common questions from Costa Blanca shop owners and small business proprietors.

Public liability is required by Spanish trading regulations for any premises open to the public — a shop, office accepting visitors, or any commercial space where a third party may suffer injury. Buildings cover is required by mortgage lenders. Employee cover under Convenio Colectivo is required if you have staff. Stock and contents cover is not legally required but is commercially essential.

Buildings cover (structure, fittings, fixtures if you own the premises); contents (stock, equipment, computers, furniture); public liability (claims from visitors injured on premises); employer's liability (employee injury claims); glass cover (shop frontage, internal glazing); theft (with forced entry conditions); loss of takings (when premises unusable after insured event); legal expenses (defensa jurídica).

Theft cover requires evidence of forced entry (broken locks, smashed glass, drilled doors, burglar tool damage). Theft from an unlocked premises, or by someone with legitimate access (an employee, a deliverer let inside) is not covered as theft — that's employee dishonesty (separate cover) or shoplifting (specific stock cover). Police report (denuncia) within 24 hours is required for all theft claims.

Many businesses have stock that varies dramatically by season (Christmas stock for retailers, harvest stock for food). Stock cover can be set at average yearly stock; maximum yearly stock with seasonal premium adjustment; or declared stock with annual return to true-up. We advise on the right structure for your stock pattern.

Yes under contents, but with specific conditions: portable equipment (laptops) is sometimes only covered on premises, sometimes worldwide. Cyber attack causing equipment failure may not be covered under standard contents — it needs cyber cover. High-value individual items (a €5,000 server, an €8,000 colour printer) should be specifically scheduled. Backups should be off-site or cloud-based; data restoration is usually a cyber cover item.

Glass cover is normally a standalone benefit on commercial cover — large plate glass shop fronts are expensive (€2,000-€8,000 to replace) and frequently damaged by accidental, vandalism or break-in events. Cover usually has no excess (or low excess) for glass claims. Includes signage glass, internal partition glazing, and mirrored walls in retail.

If your business depends on the premises being open and operational — yes. After a fire/flood/major theft, you may be closed for weeks while rebuilding. Loss of takings (lucro cesante) pays out the equivalent profit you would have earned. Indemnity period typically 6-12 months, sometimes 18 months for businesses with longer recovery. A time excess applies, normally 2 days. Without it, you have repair costs AND zero income, which is a business-killer.

Goods being delivered to your business while in transit by your supplier are the supplier's responsibility (their goods in transit cover). Goods being delivered FROM your business by you to customers need your own goods in transit cover. Goods being collected by customers (at your premises) are on your premises and covered by contents cover until they leave.

Spanish employees are covered by the Social Security accident-at-work scheme as standard (paid by employer contributions). The Convenio Colectivo for your sector also requires private accident cover for typically €30,000-€60,000 of additional benefit. Together these provide medical care, sick pay during recovery, and disability/death benefits if needed. Employer's liability covers claims of negligence by injured employees against the employer.

Cash on premises is normally covered up to a small limit (€600-€2,500 standard). Cash in transit (going to bank) is covered separately. Cash held overnight in a fitted safe is covered up to a higher limit (typically €3,000-€8,000). Cash held loose overnight is usually not covered. All cash claims need police report and your security procedures must comply with the policy schedule.

External signs, awnings, illuminated displays are normally part of buildings cover if you own the premises, or contents if you rent. Storm damage, accidental damage and theft are typically covered. Light fittings damaged by power surge or lightning need specific cover (under all-risks contents or as a specific peril).

Increasingly relevant — small shops with card payment systems are GDPR-regulated and exposed to ransomware, data breach and payment system compromise. Cyber cover for small commercial typically €600-€2,500/year provides incident response, regulatory fine defence, payment system restoration, data restoration, and customer notification costs.

Yes — multi-site commercial policies cover all locations under a single contract with combined renewal date. Cost saving is typically 15-25% versus individual policies. Each location has its own schedule (different sums insured, different specifics). Useful for retail chains and multi-branch professional firms.

Single contact for all claims. The perito (loss adjuster) inspects within 5-10 working days. Property repairs typically authorised within 2-3 weeks. Loss of takings paid monthly during indemnity period. Liability claims handled by the insurer's legal team. We open and progress all claims for our commercial clients in Spanish.

Yes — at minimum. Stock values change, equipment is added, premises improvements happen, the business grows. Cover sums that were appropriate three years ago may now be 30% under-insured, triggering the regla proporcional underinsurance penalty at claim time. Annual reviews catch this drift before claims happen. We schedule reviews with all our commercial clients.

More questions? Contact us for free English-speaking advice — or call 966 461 625.

Running a business in Spain? Our guide to insurance in Spain for expats covers the personal and commercial cover foreign owners need. The Spanish insurance glossary explains the Spanish policy terms behind it.

How This Compares to the Competition

Honest comparisons help you make an informed choice. These figures are typical Spanish-market starting points and depend on age, area, cover level and individual circumstances.

Generali ON Comercios vs Mapfre Comercios and AXA Negocio

How Generali's multi-risk cover for shops, offices and restaurants compares to Mapfre and AXA.

Feature	Generali ON Comercios	Mapfre Comercios	AXA Negocio
Multi-risk standard	Yes	Yes	Yes
Civil liability included	Up to €600,000	Up to €300,000 (€1M opt)	Up to €600,000
Loss of income	Up to 6 months	Up to 6 months	Up to 12 months
24-hour assistance	Plumbers, locksmiths, electricians, glaziers	Plumbers, locksmiths, electricians	Plumbers, locksmiths, electricians, glaziers
Stock cover variations	Seasonal increase up to 30%	Seasonal increase up to 25%	Seasonal increase up to 30%
Cyber bolt-on available	Yes	Yes	Yes
Premium small office (50m²)	~€340/year	~€380/year	~€370/year

Comparisons are based on publicly available product literature and our experience placing policies across the Spanish market. Premium estimates assume a healthy applicant on the Costa Blanca with no significant claims history. Contact us for a personalised, like-for-like quote.

Sources & References

This page references the following official Spanish regulatory and legal sources. These are the authoritative bodies and laws governing insurance products in Spain:

Dirección General de Seguros y Fondos de Pensiones (DGS) — Spanish insurance regulator. Confirms registration of insurance brokers (Andrew Turner: Registry C0467B54657010) and authorises all insurance products distributed in Spain.
Ley 50/1980 — Ley de Contrato de Seguro (BOE) — Spanish Insurance Contract Law. The primary legal framework governing all insurance contracts in Spain — defines duties, claims, cancellation rights and disclosure obligations.
Generali Negocio — Policy Conditions (English translation) — Our plain-English translation of the full Generali Negocio general conditions (ref. G50608/GEN) — the underlying policy wording for the cover described on this page. A guide only; the Spanish original is binding.

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Cancellation rights. Annual contracts auto-renew under Ley 50/1980 Article 22. Cancellation requires at least one month's written notice before renewal.

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